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Terms of Use

Rules governing your access to our website, platform, and claim support services.

MyFreeCarValue.com LLC

These Terms of Use ("Terms") govern your access to and use of the website located at myfreecarvalue.com and all services, platform features, tools, and content made available through it (collectively, the "Services") provided by MyFreeCarValue.com LLC ("Company," "we," "us," or "our"), a company organized under the laws of the State of Florida. Please read these Terms carefully before using the Services.

BY CREATING AN ACCOUNT, ACCESSING, OR USING THE SERVICES IN ANY WAY, YOU AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICES.

We reserve the right to update or modify these Terms at any time. We will notify you of material changes by updating the Effective Date above and, where appropriate, by providing additional notice through the Services or by email. Your continued use of the Services after any such change constitutes your acceptance of the updated Terms.

1. ELIGIBILITY

You must be at least 18 years of age to use the Services. By using the Services, you represent and warrant that: (a) you are at least 18 years old; (b) you have the legal capacity to enter into a binding agreement; (c) you are using the Services for your own automobile property damage claim or are otherwise legally authorized to act on behalf of the claimant; and (d) your use of the Services does not violate any applicable law or regulation.

The Services are intended for use by residents of the United States only. We do not represent that the Services are appropriate or available for use outside the United States.

2. ACCOUNT REGISTRATION AND SECURITY

To access certain features of the Services, you must create an account. When registering, you agree to provide accurate, current, and complete information and to update such information as necessary to keep it accurate. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to notify us immediately at support@myfreecarvalue.com if you become aware of any unauthorized use of your account or any other breach of security. We will not be liable for any loss or damage arising from your failure to safeguard your account credentials.

We reserve the right to suspend or terminate your account at any time, with or without notice, if we believe you have violated these Terms or if we determine, in our sole discretion, that suspension or termination is necessary to protect the integrity of the Services or the interests of other users.

3. DESCRIPTION OF SERVICES

The Company provides an AI-powered platform that assists customers in understanding and pursuing automobile property damage claims, including diminished value and total loss claims, in each case on their own behalf. The Services include, without limitation:

  • Generation of AI-powered diminished value and total loss reports based on information you provide during the onboarding process;
  • A built-in communication tool through which you may send and receive negotiation correspondence directly with your insurance carrier;
  • A counteroffer management interface through which you may review, accept, or reject settlement offers made by your insurance carrier;
  • Facilitation of settlement proceeds collection through a partial assignment of proceeds as described in Section 6, and disbursement of net proceeds to you through our licensed third-party payment processor or through direct payment by you; and
  • Sending you transactional information in accordance with applicable laws and regulations

The Company acts solely as a technology platform and tool. The Company does not negotiate with insurance carriers on your behalf, does not provide legal advice, and does not act as your public adjuster, attorney, or representative in any capacity. All negotiation decisions, including the decision to accept or reject any settlement offer, are made solely by you at every step of the process.

4. AI-GENERATED REPORTS AND INFORMATIONAL PURPOSE

The reports generated through the Services are produced using artificial intelligence models and algorithms, including through the use of third-party AI infrastructure providers. These reports are provided for informational purposes only to assist you in understanding your vehicle's potential diminished value or total loss valuation.

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:

  • The AI-generated reports do not constitute legal advice, financial advice, insurance advice, or a professional appraisal;
  • The accuracy of reports depends entirely on the accuracy and completeness of the information you provide during the onboarding process;
  • No output generated by the Services, including report valuations, suggested settlement figures, or negotiation guidance, is legally binding upon you, your insurance carrier, or any third party. Any binding settlement will occur only through a separate written settlement agreement executed by you and the relevant insurer;
  • Actual claim outcomes will depend on factors beyond the Company's control, including your insurance carrier's policies, procedures, and determinations;
  • The Company makes no warranty as to the accuracy, completeness, or fitness for any particular purpose of any report generated through the Services; and
  • You should consult with a licensed attorney or qualified professional for advice specific to your claim before making any settlement decisions.

5. NEGOTIATION TOOLS AND COMMUNICATIONS

The Services include a built-in communication tool that allows you to send and receive correspondence with your insurance carrier directly through the platform. By using this feature, you acknowledge and agree that:

  • You are communicating with your insurance carrier in your own capacity and on your own behalf. The Company is not a party to those communications and does not direct, advise, or supervise the content of your negotiation correspondence;
  • You are solely responsible for the content of all communications you send through the platform and for any decisions you make in connection with those communications;
  • The Company will transmit your communications to and receive communications from your insurance carrier as directed by you, and will maintain a record of those communications in connection with your claim;
  • Acceptance or rejection of any settlement counteroffer is your decision alone. The Company does not advise you on whether to accept or reject any offer; and
  • The Company does not guarantee that your insurance carrier will respond to communications transmitted through the platform or that any particular outcome will be achieved.

6. SERVICE FEE AND PAYMENT

Your use of the Services is subject to the service fee and payment terms set forth in the Services Agreement and the Assignment of Proceeds and Direction to Pay Agreement (the "Assignment Agreement"). These Terms incorporate the Services Agreement and the Assignment Agreement by reference. In the event of any conflict between these Terms and either of those agreements with respect to fees or payment, the Services Agreement and Assignment Agreement shall control.

6.1 Services Agreement

The Services Agreement sets forth the specific services the Company will provide, the service fee applicable to your claim (the "Service Fee"), and the terms governing the calculation and payment of that fee. You must execute the Services Agreement before using the Services. The Company will not provide the Services until the Services Agreement has been signed.

6.2 Assignment of Proceeds and Direction to Pay

The Assignment Agreement sets forth your assignment of a portion of your insurance settlement proceeds to the Company equal to the Service Fee, and your direction to your insurance carrier to pay that portion directly to the Company. You must execute the Assignment Agreement before the Company will present any assignment or payment direction to your insurance carrier. By executing the Assignment Agreement, you irrevocably assign to the Company the right to receive the Service Fee directly from your insurance carrier as a direct payment obligation of the carrier to the Company.

6.3 Direct Payment by Insurance Carrier

Upon execution of the Assignment Agreement, the Company will present your assignment and direction to pay to your insurance carrier and request that the carrier remit the Service Fee directly to the Company and remit the remaining balance of the settlement to you. You agree to cooperate with the Company in providing any additional documentation your insurance carrier may require to honor the assignment and direction to pay, including executing any supplemental assignment acknowledgment forms the carrier may request.

You acknowledge that some automobile insurance policies contain anti-assignment provisions that may limit or prohibit the assignment of settlement proceeds without the insurer's consent, and that some insurers may decline to honor a direction to pay addressed to a third party regardless of your authorization. The Company makes no representation or warranty that your insurer will agree to pay the Service Fee directly to the Company. Whether or not the insurer honors the assignment and direction to pay, your obligation to pay the Service Fee as set forth in the Services Agreement is not diminished or excused.

6.4 Payment of Service Fee When Insurer Pays You Directly

If your insurance carrier remits the full settlement amount directly to you rather than honoring the assignment and direction to pay, the Service Fee becomes immediately due and payable by you to the Company upon your receipt of settlement funds, in accordance with the payment terms set forth in the Services Agreement. You agree to pay the Service Fee by the method and within the timeframe designated in the Services Agreement. Failure to pay the Service Fee when due constitutes a material breach of both these Terms and the Services Agreement, and the Company reserves all available legal remedies to collect the unpaid amount, including recovery of the Service Fee, interest, collection costs, and you shall be liable for the Company's reasonable attorneys' fees and other fees to enforce these terms and collect the Service Fee from you.

6.5 Fee Earned

The Service Fee is earned in accordance with the terms of the Services Agreement. Unless otherwise specified in the Services Agreement, the Service Fee is earned upon the earlier of: (a) your acceptance of a settlement offer through the platform; or (b) your receipt of any settlement funds from your insurance carrier in connection with a claim initiated or managed through the Services. Once earned, the Service Fee is non-refundable except as expressly provided in the Services Agreement.

6.6 No Fiduciary Relationship

Nothing in these Terms, the Services Agreement, or the Assignment Agreement creates a fiduciary relationship, trust relationship, escrow arrangement, or any other special relationship between you and the Company with respect to settlement funds. The Company's rights to the Service Fee are purely contractual. The Company is not acting as your financial advisor, money transmitter, escrow agent, or fiduciary in connection with the collection or disbursement of any settlement proceeds.

7. CLAIM DEADLINES

Automobile property damage claims may be subject to insurance policy filing deadlines, statutes of limitations, and other time-sensitive requirements that vary by state and by the terms of your insurance policy. Failure to take required action before an applicable deadline may permanently bar your ability to recover. You are solely responsible for identifying and complying with all applicable deadlines. The Company does not monitor claim deadlines on your behalf and provides no assurance that use of the Services will preserve or satisfy any deadline. You are strongly encouraged to consult with a licensed attorney regarding any time limit that may apply to your claim.

8. OPTIONAL ATTORNEY REFERRAL PROGRAM

As part of the Services, you may be offered the opportunity to have your report reviewed by an independent, licensed attorney on a pro bono basis. This program is entirely voluntary. If you elect to participate:

  • You consent to sharing all information you submitted during the onboarding process with the law firm identified at the time of your opt-in, solely for the purpose of evaluating your claim and potential representation;
  • The referred attorney and law firm are independent third parties and are not employees, agents, or representatives of the Company;
  • Participation does not create an attorney-client relationship between you and the Company, or between you and any referred attorney, unless and until a separate engagement agreement is executed;
  • Communications associated with the referral program may constitute attorney advertising under applicable state bar rules.

The Company does not guarantee that a referred attorney will agree to represent you or that the pro bono review will be available in all jurisdictions.

9. USER RESPONSIBILITIES AND PROHIBITED CONDUCT

9.1 Accuracy of Information

You represent and warrant that all information you provide through the Services is true, accurate, complete, and not misleading. Providing false, inaccurate, or misleading information may constitute insurance fraud under applicable law and may result in immediate termination of your account and disclosure to relevant authorities including your insurer and law enforcement.

9.2 Prohibited Uses

You agree not to use the Services to:

  • Submit false, fraudulent, or misleading claim information;
  • Impersonate any person or entity or misrepresent your identity or affiliation;
  • Use the Services on behalf of another person without their authorization;
  • Interfere with or disrupt the Services or connected networks or systems;
  • Attempt to gain unauthorized access to any portion of the Services;
  • Use any automated system, bot, or scraper to access or collect data from the Services without prior written consent;
  • Transmit content that is unlawful, harassing, defamatory, or otherwise objectionable; or
  • Use the Services for any purpose other than submitting and managing your own automobile property damage claim.
9.3 Fraud Detection and Response

If the Company discovers or has a good-faith belief that you have engaged in fraudulent conduct or material misrepresentation, the Company may, without prior notice: (a) immediately terminate your access to the Services and (c) disclose suspected fraud to relevant third parties including your insurance carrier and law enforcement. You agree to indemnify the Company for any costs or liabilities arising from your fraudulent conduct.

10. ELECTRONIC SIGNATURE AUTHORIZATION

The Company may prepare certain documents on your behalf in connection with the Services, including the Assignment of Proceeds and Direction to Pay Agreement described in Section 6.2. Your electronic signature on any such document, obtained through your affirmative acceptance within the platform, constitutes a valid and binding signature for all purposes under the Electronic Signatures in Global and National Commerce Act (E-SIGN) and applicable state law.

Notwithstanding the foregoing, the Company is NOT authorized to sign or execute any of the following documents on your behalf without your separate, specific, and contemporaneous authorization for each such document: (a) any settlement agreement or release of claims; (b) any document that creates a binding legal obligation beyond the scope of the Services Agreement and Assignment Agreement you have already executed; (c) any court filing, pleading, or legal process; or (d) any document that transfers, waives, or extinguishes any of your rights without your express prior approval.

If you believe the Company has executed any document on your behalf without proper authorization, you must notify us immediately at support@myfreecarvalue.com. The Company will not be liable for any document executed at your direction or with your affirmative electronic consent through the platform.

11. INTELLECTUAL PROPERTY

All content, features, and functionality of the Services, including the AI report generation technology, platform design, software, text, graphics, and logos, are the exclusive property of the Company or its licensors and are protected by applicable intellectual property laws. These Terms grant you only a limited, non-exclusive, non-transferable, revocable license to use the Services for your personal, non-commercial claim purposes.

You retain ownership of the information and documents you submit through the Services. By submitting information, you grant the Company a limited license to use, process, and store that information solely as necessary to provide the Services and as described in our Privacy Policy.

12. PRIVACY

Your use of the Services is subject to our Privacy Policy, available at myfreecarvalue.com/privacy-policy, which is incorporated into these Terms by reference. By using the Services, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy. In the event of any conflict between these Terms and the Privacy Policy with respect to privacy matters, the Privacy Policy shall control.

13. THIRD-PARTY SERVICES AND LINKS

The Services integrate with third-party websites, services, and tools, insurance carriers, AI infrastructure providers, and the optional attorney referral program. These third-party services are governed by their own terms and privacy policies, and the Company is not responsible for their content, practices, or availability. The Company is not responsible for the acts or omissions of insurance carriers, or other third parties.

14. DISCLAIMERS OF WARRANTIES

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING:

  • ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT;
  • ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE;
  • ANY WARRANTY AS TO THE ACCURACY OR COMPLETENESS OF ANY AI-GENERATED REPORT; AND
  • ANY WARRANTY THAT THE SERVICES WILL RESULT IN ANY PARTICULAR CLAIM OUTCOME OR SETTLEMENT AMOUNT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN FULL.

15. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION LOSS OF SETTLEMENT PROCEEDS, RELIANCE ON ANY AI-GENERATED REPORT, UNAUTHORIZED ACCESS TO YOUR DATA, OR ANY CONDUCT OF ANY THIRD PARTY INCLUDING BUT NOT LIMITED TO YOUR INSURANCE CARRIER OR A PAYMENT PROCESSOR.

IN NO EVENT SHALL THE COMPANY'S TOTAL CUMULATIVE LIABILITY TO YOU EXCEED THE GREATER OF: (A) THE TOTAL SERVICE FEES PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100.00). THE COMPANY IS NOT RESPONSIBLE FOR THE ACTS OR OMISSIONS OF ANY THIRD PARTY INCLUDING YOUR INSURANCE CARRIER OR A PAYMENT PROCESSOR.

SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU IN FULL.

16. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) any information you submit through the Services, including any false or fraudulent claim information; (c) your violation of these Terms; (d) your violation of any applicable law or regulation; (e) your communications with your insurance carrier through the platform; (f) any Lien or lienholder claim related to your settlement proceeds; (g) your failure to pay the Service Fee when due; or (h) any third-party legal process, including subpoenas or governmental requests, served on the Company in connection with your data or claim.

If you are a California resident, you hereby waive your rights under California Civil Code § 1542, which provides: "A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party." This waiver applies to the fullest extent permitted by applicable law.

If the Company receives any subpoena, summons, or other legal process related to your data or claim, the Company may transfer responsibility for responding to you, and you agree to address such matters promptly and at your sole cost and expense.

17. TERMINATION

We may suspend or terminate your access to the Services at any time, with or without cause, and with or without notice. You may terminate your account at any time by contacting us at support@myfreecarvalue.com. Upon termination: (a) your right to use the Services will immediately cease; (b) we may retain your information as described in our Privacy Policy and as required by applicable law; (c) any pending settlement disbursements will be processed and remitted to you, less the Service Fee; and (d) any outstanding Service Fee obligations remain due and payable notwithstanding termination.

Sections 4, 6, 7, 8, 9, 10, 11, 14, 15, 16, 17, 18, and 19 of these Terms shall survive any termination or expiration of these Terms.

18. DISPUTE RESOLUTION AND ARBITRATION

18.1 Informal Resolution

Before initiating any formal dispute resolution process, you agree to contact us at support@myfreecarvalue.com and provide a written description of the dispute, your desired resolution, and your contact information. We will attempt to resolve the dispute informally within thirty (30) days of receipt. If the dispute is not resolved within that period, either party may proceed to binding arbitration as described below.

18.2 Binding Arbitration

EXCEPT AS PROVIDED IN SECTIONS 18.4 AND 18.5, ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, INCLUDING CLAIMS RELATED TO THE ASSIGNMENT OF PROCEEDS, SERVICE FEES, PRIVACY, AND DATA SECURITY, SHALL BE RESOLVED BY FINAL AND BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER ITS CONSUMER ARBITRATION RULES, AVAILABLE AT WWW.ADR.ORG. YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A TRIAL BY JURY.

The arbitration shall be conducted in English, in Orange County, Florida, or, at your election, by telephone or video conference. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

18.3 Arbitration Opt-Out

You have the right to opt out of binding arbitration within thirty (30) days of the date you first accepted these Terms by sending written notice to: support@myfreecarvalue.com or by certified mail to 7157 Narcoossee Road, Orlando, FL 32822, United States. Your opt-out notice must include your full name, account email address, and a clear statement of your intent to opt out. Opting out does not affect any other provision of these Terms.

18.4 Class Action Waiver

YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If this waiver is found unenforceable with respect to a particular claim, that claim shall be severed from arbitration and heard in court.

18.5 Exceptions to Arbitration

Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent infringement, misappropriation, or violation of intellectual property rights or to prevent unauthorized use of confidential information. You may also assert qualifying claims in small claims court.

18.6 Governing Law and Venue

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles. For any matters not subject to arbitration, the parties consent to the exclusive jurisdiction of the state and federal courts located in Orange County, Florida.

19. GENERAL PROVISIONS

19.1 Entire Agreement

These Terms, together with our Privacy Policy, the Services Agreement, the Assignment of Proceeds and Direction to Pay Agreement, and any additional terms disclosed at the time of a specific transaction or feature, constitute the entire agreement between you and the Company with respect to the Services.

19.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

19.3 Waiver

No waiver by the Company of any term or condition of these Terms shall be deemed a further or continuing waiver of that or any other term or condition. The Company's failure to assert any right under these Terms shall not constitute a waiver of that right.

19.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without the Company's prior written consent. The Company may freely assign its rights and obligations under these Terms, including in connection with a merger, acquisition, or sale of assets, without notice to you. For the avoidance of doubt, the assignment of settlement proceeds in Section 6.2 is a separate contractual assignment and is not governed by this provision.

19.5 Force Majeure

The Company shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, labor disputes, government actions, or failures of third-party service providers including any potential payment processor and AI infrastructure providers.

19.6 No Professional Relationship

Nothing in these Terms creates any partnership, joint venture, employment, agency, franchise, or professional relationship between you and the Company. The Company is not your attorney, financial advisor, insurance agent, public adjuster, money transmitter, escrow agent, or fiduciary of any kind. No attorney-client relationship exists between you and the Company.

19.7 Electronic Communications and Signatures

By using the Services, you consent to receive communications from us electronically. You agree that electronic agreements, notices, and other communications satisfy any legal requirement that such communications be in writing. Electronic acceptance of these Terms, including electronic acknowledgment of the assignment of proceeds in Section 6.2, constitutes a valid and binding signature for all purposes under the Electronic Signatures in Global and National Commerce Act (E-SIGN) and applicable state law.

To the extent the Company sends you text messages, emails, or other electronic communications in connection with the Services or the optional attorney referral program described in Section 8, you acknowledge that such communications are governed by the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and other applicable federal and state communications laws. If you have provided your telephone number to the Company and affirmatively consented to receive communications at the time of account registration, that consent covers transactional communications related to your claim and referral communications from the Company and its authorized partners, including the law firm identified in the attorney referral program. If you did not provide consent at registration or wish to withdraw consent, you may opt out at any time by contacting us at support@myfreecarvalue.com or by following the opt-out instructions included in any electronic message we send. Standard message and data rates may apply.

19.8 Data License for Service Improvement

Subject to our Privacy Policy, you grant the Company and its affiliates a limited, non-exclusive, worldwide, royalty-free license to use, process, analyze, license, and sell information and data derived from your use of the Services, in anonymized and aggregated form that does not identify you personally, for any lawful commercial purpose, including improving and developing the Services, training and refining AI models used in the platform, benchmarking, analytics, business intelligence, and licensing or selling such anonymized and aggregated data to third parties for their own commercial purposes. The Company will not sell, license, or otherwise commercially exploit data that constitutes your personally identifiable information as defined under applicable law, including the California Consumer Privacy Act. Any sale or license of anonymized and aggregated data to third parties will be subject to contractual prohibitions on re-identification imposed on the recipient. This license is in addition to, and does not limit, any data processing rights described in the Privacy Policy.

19.9 California Consumer Rights Notice

Under California Civil Code Section 1789.3, California consumers may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite N-112, Sacramento, California 95834, or by telephone at 1 (800) 952-5210.

20. MODIFICATION OF SERVICES

The Company reserves the right to modify, suspend, or discontinue all or any portion of the Services at any time. Where reasonably practicable, the Company will provide you with advance notice of any material modification or discontinuation of the Services that affects your active claim. In the event the Company discontinues all or a material portion of the Services, you will have thirty (30) days from the date of notice to access and download your claim data, AI-generated reports, and negotiation records before they become unavailable. The Company is not responsible for any loss or harm related to your inability to access or use the Services following a modification or discontinuation, provided the Company has given the notice described above. Your continued use of the Services following any modification constitutes your acceptance of the modified Services.

21. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

MyFreeCarValue.com LLC
7157 Narcoossee Road, Orlando, FL 32822, United States
Email: support@myfreecarvalue.com
Website: myfreecarvalue.com

© 2026 MyFreeCarValue.com LLC. All rights reserved.