New York is commonly associated with a 75% total-loss / salvage threshold theme: when repair cost reaches roughly 75% of pre-loss value, carriers and salvage rules often push the file toward total-loss treatment. Exact triggers can depend on regulation details, vehicle age themes discussed in some sources, and insurer practice—so treat “75%” as widely cited consumer shorthand, not a substitute for your offer letter and current rules.
Once the file is a total loss, the dispute usually shifts from “will they fix it?” to “what is ACV?” Carrier offers are widely associated with vendor tools and Regulation 64 / 11 NYCRR 216.7 standards discussed in public guides. Those materials often emphasize closed-list valuation approaches, local-market concepts, itemized condition deductions, and inclusion of applicable New York sales tax on cash settlements.
What many drivers receive first is a short settlement summary. Requesting the complete valuation basis in writing—and comparing comps or quotes to current local dealer listings—is one of the most practical steps when an offer feels low. Some guides also discuss a post-payment “right of recourse” style notice window if you cannot locate a substantially similar vehicle for the offered amount—read your paperwork carefully for any deadline.